Andrew was new in town and new in the country.
Starting over was not easy but he was determined to make it work.
Andy’s first order of business was to find an air conditioning business since he is an air conditioning expert by profession. That is how I met Andy, a tall guy with long pitch-black hair that went all the way to the middle of his back. He came to our air conditioning service office one afternoon. As the manager and senior cooling tech, I was the one to interview him. I asked the basics when it came to air conditioning tune-up and air conditioning repair and about a few cooling products. At first, he was hesitant especially when it came to the installation of a central air conditioning system but he must have been nervous because he aced every other question. He did not have the look of a typical cooling workman, he looked more like a painter or someone in an artistic field. When the call came in for an air conditioning install repair, I had to tag him along to see what he could do. When we got there the homeowner was a lady who was not very fluent in English. Andy surprised us by speaking to her in Mandarin and she was more than happy to engage. This made our work all the easier. The main problem was in the indoor air cleaning system of the quality air conditioner. The air filter was filthy and it was a miracle the HVAC unit was still functional. That is how we got one of the best ac servicemen in the heating and cooling industry because after that I would have been a fool to let him go to another air home services company.