She told me they provided me back the money, however they prorated it I used it for three days, however they took 10% off what I paid, for using the pool
I needed a new furnace for my pool… Although I lived in the south, the pool water was still cold in the day. It would rain and the cold rain cooled off the water. I didn’t realize how cool it got until the pool furnace broke. I called the pool supplier and asked what a pool furnace would cost for my pool. They provided me a quote that was much higher than I expected, however they provided free replacement, and they would wash the pool as part of the package deal, my pool would have heated water again, and it would be clean, which was more than I expected. My problem was that the furnace they installed wasn’t giant enough for my pool! When I called them back to tell them they had installed the wrong heater, the manager argued with me. She said I had chosen the furnace for my pool. If it wasn’t the proper heater, it was my fault. They would exchange the furnace for the right one, however I would pay a prorated price for the one I got, plus the cost for the new heater, something sounded fishy about this, however I couldn’t quite put my finger on it. I called my sibling and told him about the pool heater. She told me they provided me back the money, however they prorated it I used it for three days, however they took 10% off what I paid, for using the pool. The remaining 90% went toward the new pool water heater. I now understood they had ripped me off.