I recently bought a whole bulk of air filters for my central heating and air conditioning system.
The air filters were on sale from an HVAC wholesale supplier in the city.
I sometimes go down there and take advantage of the good deals they have on all kinds of heat and a/c products. The guy that runs the HVAC supplier wholesale warehouse knows me pretty well. I buy from him at least once or twice a year. Most of the time I am buying air filters. The deals he has on those air filters are better than anything you could get online or in any other store. I guess this is why he does really good business. But anyway, this time when I bought the air filters home and opened up the box there was something wrong. The air filters were torn! Yes that is right! The air filters were literally ripped and had holes in them! This had to have been some kind of factory defect. So I went back to the heating and air conditioning wholesale supplier outlet the next day to return them. When I told him what happened he could not believe it. He was really sorry about it and ended up giving a new stock of those air filters. He also said to me that in light of the defective air filters that he was going to give me an extra pack of them! For free! I really thought that was totally awesome of him. What a great guy he is!