There’s a fine line to keeping the buyers cheerful and your workers cheerful

I run a little eating establishment and more recently, I decided to do something to make my cooks more comfortable.

  • I decided to upgrade the Heating, Ventilation, and A/C method to a ductless mini split.

With the numerous zone ductless mini split, I was able to have Heating, Ventilation, and A/C zone control. The dining section now is able to be set to a customized temperature while the entryway section and the back office where I work are set to customized temperature control settings as well. The cooks were so cheerful because they no longer felt entirely warm while they were cooking. Then one of the cooks took it a step further and asked if they could have a portable cable in the cooking area. I wasn’t really thinking much about it, however I said that would be fine. Suddenly, I was getting many complaints about burnt food and dishes that didn’t taste entirely good. I came to learn that a lot of my cooks were paying too much attention to the cable while they were cooking. They were burning the food and messing up the recipes with too much seasoning and things like that. I finally said the cable could be in the break room because I needed all of my chefs to focus on what they were doing. I think I was so focused on keeping everybody cheerful, that I thought a cable wouldn’t be a sizable issue, turned out that it was a sizable problem. There really is a fine line between keeping your workers cheerful and the buyers cheerful. If your workers aren’t cheerful, they will leave. If your buyers aren’t cheerful, you won’t make any money.

 

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