I had a young HVAC technician come to the house and repair my air conditioning unit.
Before he even pulled out his tools, he asked if I had a garden hose available? I looked at him oddly and asked if my air conditioning unit needed hosed down before he could work on it? He started laughing and apologized.
He said he had recently moved from Arizona, and everyone there had swamp coolers. Periodically, they needed to be filled with water so they could cool the houses down. I told him he was in the northeast now, and we didn’t have swamp coolers. We had normal HVAC systems that used coolant if the AC was low on fluid, but we never used water. He apologized and went back to work. Before he had the AC unit repaired, he had made several phone calls to the HVAC company. He was asking questions about the air conditioning unit, and he was unsure if it was right. He had been there nearly half an hour when another HVAC service van pulled up. The man got out of the service and walked over to the AC unit. He started pointing things out, and from the look on the younger technician’s face, he was in trouble for not knowing his job. It had to be hard coming from a different area where the AC units were different, but he needed to realize he was now in the northeast. The older HVAC technician came into the house and told me what was wrong. He explained it had been repaired and apologized for their new HVAC tech. He said that everyone needed to learn new things once in a while.