If you’re going to be hiring an HVAC technician sometime in the near future, then you really need to make sure that they know how to communicate properly. I just don’t think that most people learn how to communicate effectively these days for some reason. Maybe people don’t take the right classes in school, or maybe they just aren’t taught proper communication skills by their parents and teachers whenever they are in grade school. Whatever the problem is, it’s something that really needs to be addressed because people everywhere, in every kind of profession, need to be able to communicate with their customers. I have found recently that certain people in the HVAC industry have trouble communicating. I hired one guy who just never kept me apprised of the situation whenever he was working on my heating and cooling system. I had no idea what was going on whenever he was here working, and I also had no idea when he was going to leave or come back. He was like he was just too shy to talk to me or something. The least he could have done was give me a text or something to let me know what was going on. The next time I needed HVAC work done, I hired a different local HVAC company and it was a totally different experience. These HVAC technicians were complete professionals with excellent communication skills. That’s why I say that it’s so important to hire an HVAC professional with good communication skills. I’ve used both in the past, and one is definitely the way to go.