I can not believe the mistake I made in hiring an HVAC company that I never used before. My regular HVAC company went out of business and I had to find another HVAC company as soon as possible. I picked the first one I came across, and it was a mistake! This service was awful, and the certified heating and air conditioning specialist did not know anything about what he was doing. He actually broke my thermostat and said it was already broke! This idiot knew nothing. All he had to do was my usual HVAC tune up and get the job done. The big kick in the rear was when I got the bill from the heating and air conditioning company! They majorly overcharged me on the bill. I was charged one hundred dollars more than I should have been charged for the heating and air conditioning service. I called the heating and air conditioning company up and started yelling at them a whole bunch. They were not going to refund me for any of the money they overcharged me, so I made a threat to call my credit card company and report them for fraud. That scared them straight! They ended up refunding all of my money, and, they also agreed to give me a new thermostat. Because the jerk heating and air conditioning specialist broke mine. I was happy they at least made good on all their screw ups. But I will tell you all one thing. I will never ever use this heating and air conditioning company ever again! Mark my very serious words on that one.